Published date Posted on Indeed on Aug 13, 2022 (52 d ago)

Categories score:
customer-support (1) custom+manag (1)

At Limble, we empower the unsung heroes that support the world. We've built the #1 top-rated Maintenance Management SaaS platform in an industry that is projected to double over the next five years. We continue to experience triple-digit growth year over year and are just getting started!


As a CRM Data Analyst, you will support Limble’s go-to-market teams by managing company, contact, and deal data in our CRM (HubSpot); synthesizing customer buying signals and contact roles; and facilitating flawless handoff between GTM teams. To be successful in this role, you must have a strong understanding of both the objectives and optimization of the buyer’s journey across marketing, sales, and customer success.

You'll know you're crushing your goals when CRM and revenue intelligence data is accurate and quickly accessible, contact and customer data is effectively and efficiently shared between teams, and customers are realizing impact faster. You'll achieve success as a CRM Data Analyst by focusing on the following key areas:

  • Develop an understanding of business processes and data points contained in the CRM and integrated systems.
  • Create and implement a Data Governance framework to ensure accurate and consistent data across all systems.
  • Analyze, synthesize, and communicate data between sales and customer success teams.
  • Develop and maintain an organized process to handle the day-to-day requests of Revenue Operations from across the company.
  • Uncover additional potential to sell and increase recurring revenue opportunities.


Requirements

  • Strong business acumen and demonstrated ability to apply systems thinking to solve problems and improve the performance of complex projects.
  • Ability to identify data inaccuracies, diagnose, and develop solutions to correct disparities.
  • Ability to create clear documentation that distills each customer’s unique journey.
  • Ability to work in a collaborative, fast-paced startup environment and comfortable with varying levels of ambiguity—which you’ll help eliminate.
  • Demonstrated ability to work across teams by understanding requirements, desired outcomes, and limitations to drive meaningful and measurable results.
  • Familiarity with common SaaS tools including CRM, sales enablement, sales engagement, database, and customer success management.
  • Must demonstrate strong quantitative and analytical skills.
  • 6 months - 2 years experience in operations, sales, or customer success in a SaaS business preferred.





Benefits

  • Competitive salary with bonus & stock options
  • Fully remote position
  • Unlimited PTO
  • Paid holidays
  • Paid parental leave
  • Health, Dental, Vision, and Life insurance
  • 401k with company match


At Limble we are solution-oriented and customer-obsessed. We hire with a people-first approach, and we understand there’s no such thing as a perfect candidate. Limble’s company culture and values are based on collaboration and transparency. Our customers come from all different backgrounds and so do our employees. We value our amazing culture over any skill that someone can offer. We encourage you to check out our Customer Reviews (https://www.capterra.com/p/162600/Limble-CMMS/) and learn more about our incredible culture (https://youtu.be/OubV48L5e3w)!


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